Sculpvara operates this website and online store, including all related content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with the Services:
- Contact details — your name, address, billing address, shipping address, phone number, and email address
- Financial information — payment card information, transaction details, and payment confirmation. Payment details are processed securely through Shopify Payments and are never stored on our servers
- Account information — your username, password, preferences and settings
- Transaction information — items you view, add to cart, purchase, return, exchange or cancel
- Communications — information you include when contacting us, such as customer support inquiries
- Device information — information about your device, browser, IP address, and other unique identifiers
- Usage information — how and when you interact with or navigate the Services
How We Collect Your Information
- Directly from you — when you create an account, make a purchase, contact us, or otherwise provide information
- Automatically — from your device when you use our Services, through cookies and similar technologies
- From our service providers — such as Shopify, payment processors, and analytics tools that process information on our behalf
How We Use Your Information
- Provide and improve the Services — process payments, fulfill orders, arrange shipping, manage your account, process returns and exchanges, and improve your shopping experience
- Communicate with you — send order confirmations, shipping updates, and respond to customer support inquiries
- Marketing — send promotional emails if you opt in. You can unsubscribe at any time using the link at the bottom of any marketing email
- Security and fraud prevention — detect and prevent fraud, authenticate your account, and secure our Services
- Legal compliance — comply with applicable law, respond to legal process, and enforce our terms
We do not sell your personal information to third parties for marketing purposes.
How We Share Your Information
- Shopify — our e-commerce platform, which processes your data to provide the Services. Shopify may also use your information to improve their services and support personalized advertising with third-party services. To learn more, visit the Shopify Consumer Privacy Policy
- Service providers — vendors who perform services on our behalf, including payment processing, shipping, analytics, cloud storage, and customer support
- Marketing partners — to support personalized advertising based on your online activity, where permitted by law. You may have a right to opt out of targeted advertising depending on where you reside
- Legal requirements — when required by law, to respond to legal process, or to protect the rights, safety, and property of Sculpvara and our users
- Business transactions — in connection with a merger, acquisition, or other business transaction
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze site traffic, and support advertising. You may disable cookies in your browser settings, though this may affect certain features of the site.
Email Communications
By placing an order, you may receive transactional emails related to your purchase (order confirmation, shipping updates, etc.). You may opt into marketing emails at checkout. You can unsubscribe from marketing emails at any time using the link at the bottom of any email. We may still send non-promotional emails related to your account or orders.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at sculpvara@gmail.com and we will delete it. As of the date of this Privacy Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.
Data Security and Retention
We implement industry-standard security measures to protect your information. Payment information is processed securely through Shopify Payments. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend that you do not use unsecure channels to communicate sensitive information to us.
How long we retain your personal information depends on whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our policies.
International Transfers
Your personal information may be transferred to, stored, and processed outside the country you live in. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.
Your Rights
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
- Right to Access / Know — request access to the personal information we hold about you
- Right to Delete — request that we delete your personal information
- Right to Correct — request that we correct inaccurate personal information
- Right of Portability — receive a copy of your personal information and request transfer to a third party
- Managing Communications — opt out of promotional emails at any time using the unsubscribe link
To exercise any of these rights, contact us at sculpvara@gmail.com. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request.
To learn more about how Shopify uses your personal information and any rights you may have related to data processed by Shopify, visit Shopify’s Privacy Portal.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority.